The issue of personal vs. business identity online keeps coming up.
It was a recurring question at the Marketing Now conference last week.
And every time we talk about Twitter , we get two responses. Some people love the real, human interaction; others can’t bear hearing what others have had for breakfast. It’s extremely polarising.
At iJump, we believe (or at least I personally believe!) the real brand is made up of the people who represent it, far more than the brand identity as written down by experts. So businesses with a healthy culture shouldn’t fear their employees’ personal brands busting through the screen. It’s a positive thing.
Of course this solves nothing, it just brings up more questions – which we hope to answer in due time! Questions like:
- How much should you mix personal and business identities online? (eg. is your Facebook profile for business, or friends and family, or all of the above?)
- If businesses really let their staff build their personal brands, don’t they risk losing customers when the staff move on? (A problem faced by sports teams, TV shows and sales departments especially)
- How much personal information is too much information on Twitter? (Your stories are most welcome!)