Community Management is hard work – iJumpTV #57

A while back, we talked about the special skills needed to be a community manager.

Suzanne Kendrick, one of the people who contributed to that discussion joined us recently in the iJumpTV studios to talk about her work as community manager for the Grey Lynn 2030 Transition Town project. Here’s Suzanne (this interview is just over 3 and a half minutes):

[youtube]http://www.youtube.com/watch?v=b0OclXpzeFY[/youtube]

While Suzanne’s work is for a non-profit, grassroots movement, there are lessons for every organisation that wants to grow a community online. Key lesson: It takes time.

If you found this helpful, you might also enjoy our interview with Ponoko’s former community manager, John Lewis, last year.

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